Contact & support

Contact Velivow.

Account access, safety, billing or privacy — start here. Include the email on your account. Never send your password or full payment details.

Safety concern

Report the profile or chat directly from the page. Reports reach a human moderator with the relevant context.

Billing question

Include the order reference from Membership → Orders. Test payments are clearly marked and are not real charges.

Privacy request

Ask for access, correction or deletion. We may verify account control before acting.

Emergency: Velivow is not an emergency service. If you are in immediate danger, contact local emergency services.

Operator and contact details

Service operator
Wang Jin
Shanghai, China

Send a message

For a linked order, sign in to its account. Never include full card or bank details.

You do not need an account. Describe where the image appears (profile, room or message reference), whether you are depicted or acting for that person, and why it was shared without consent. Include your name and electronic signature if submitting a formal removal notice. Do not upload or resend the intimate image itself. We will follow up if information is missing.

We never ask for your password. Reports involving harassment or fraud are reviewed by a human moderator.