Community Guidelines

Velivow works only if people feel safe enough to be honest. These rules apply to profiles, photos, messages, voice notes, reviews, masked chats and any interaction arranged through the service. They apply equally to free and paid members.

Consent comes first

• Do not send sexual content unless it is clearly requested and welcome.
• Do not pressure anyone to reveal their identity, address, workplace or contact details.
• Do not share another person's photos, messages or personal details outside the conversation.
• Do not upload intimate images of anyone without documented consent.

Be honest about who you are

• Use your own recent photos and an accurate age.
• Do not impersonate another person, create accounts for others, or misrepresent a serious relationship status.
• Do not solicit money, investments, cryptocurrency, gift cards or financial account access. This is a scam pattern and will be treated as such.
• Do not advertise commercial services, escort services, or off-platform paid content.

No harassment or hate

• No threats, stalking, repeated unwanted contact, or attempts to evade a block.
• No slurs, dehumanising language, or attacks based on race, ethnicity, religion, disability, gender identity, sexual orientation, or body.
• No sharing of private information (doxxing), including screenshots intended to humiliate.
• Disagreement is allowed. Cruelty is not.

Impressions are not weapons

• Rate in good faith. Do not coordinate multiple accounts to distort averages or harass someone.
• Do not use tags or written reasons to insult, threaten, or reveal private information.
• Do not attempt to identify anonymous raters or bypass score privacy.
• Do not treat a score as consent, an obligation, or a promise of a match.

Minors

Velivow is for adults 18 and over. Do not help a minor access the service, and do not request or share content involving minors. Any suspected minor account should be reported immediately.

Reports and enforcement

Report a profile, photo, message or behaviour from the relevant page. You may add context and up to five screenshot attachments. Reports are reviewed by a human moderator; duplicate reports of the same issue within a short period are merged. Reporting in good faith will not penalise you. Intimate-image removal requests can be submitted without an account; do not upload or resend the image itself.

We aim to acknowledge urgent safety reports promptly and to prioritise intimate-image, minor-safety and credible threat reports. Response times depend on volume and severity; the reference number lets you track the request. Where the law sets a removal deadline, we work to that deadline and remove known identical copies of the reported content. For intimate-image requests, use the dedicated removal page; you do not need an account.

Enforcement depends on severity and history: a formal warning, a 24-hour restriction, a 7-day restriction, or a permanent ban. Temporary restrictions allow you to browse but pause core interactions. You may submit one appeal per penalty. Report volume alone never triggers an automatic permanent ban.

If someone makes you uncomfortable

You can block a person at any time. Blocking ends new interactions, removes both people from each other's discovery, prevents new ratings and frees you from their masked queue. Existing chats become read-only and historical statistics are not rewritten. We do not notify the other person that they were blocked.

For urgent danger, contact local emergency services first. Velivow cannot provide emergency assistance.

Contact

Questions about these guidelines and urgent safety reports can be sent through the support page. Use the safety category for threats, minors or intimate-image requests, and include the profile, room or message reference. Do not include full card or bank details.